We started ASP-RCM to put healthcare excellence back at the center of revenue cycle.
ASP-RCM was founded by Aparna Suresh, CPB, after 25 years inside payor reimbursement watching providers lose preventable revenue while patients lost trust in the financial experience. ASP exists to align three things the industry kept treating as trade-offs: patient outcomes. The professionals who do the work, and the providers who carry the mission.
Purpose-driven RCM. The ASP-RCM way, driven by healthcare excellence.
RCM has been hollowed out by call-center economics. We rebuild it around three commitments, the three Ps that frame every decision we make.
Committed to patient outcomes.
Patient-centered approach. Reducing financial friction in the patient experience. Supporting better care by making sure providers get paid accurately and on time, so clinical teams can keep their attention where it belongs.
- Patient-centered communication standards
- Reduced patient billing friction
- Trust preserved across the financial journey
Powered by professionals.
Senior RCM experts on every account. Client-centered, problem-solver mindset. Career investment in the people doing the work, certifications, ladders, ownership over outcomes.
- Revenue-cycle experts, not call-center labor
- Innovative problem-solvers
- Named senior partner on every account
Focused on providers.
Provider-centric solutions. Optimized revenue cycle. Compliance and accuracy first. Long-term partnerships measured in years, not contract terms.
- Provider-centric, not platform-centric
- Compliance and accuracy as defaults
- Long-term partnership orientation
Where ASP-RCM is today, in numbers.
How ASP-RCM got here.
Built deliberately, with senior operators at every milestone. Each one earned, not announced.
Founded in Dallas
Aparna Suresh founds ASP-RCM in Dallas after 25 years inside payor reimbursement. The premise: a senior RCM partner on every account, built around patient outcomes, professionals, and providers.
SOC 2 Type 2
SOC 2 Type 2 certified. HIPAA / HITECH posture formalized. Offshore delivery hub stood up to support 24/5 production with U.S. senior oversight.
First AI tool live
First proprietary AI tool moves into production: eligibility verification, deployed inside client workflows with human-in-the-loop review. ISO 27001 path entered.
Eight-tool AI stack
Full eight-tool AI stack live across the revenue cycle, from credentialing through claim status. Three delivery hubs running 24/7. $2B+ net revenue managed annually.
The ASP-RCM senior partners behind every account.
Every ASP-RCM account is assigned a named senior partner whose cell number goes in your phone. They own your SLA scorecard and they are the escalation path. Quarterly business reviews are with them directly, monthly reviews are run by your dedicated Director of Client Services.
25 years inside payor reimbursement and ABA billing before founding ASP. AAPC-certified. Co-author of the billing & compliance chapters in the field reference on ABA session-note standardization.
25 years in healthcare. Lean Six Sigma Black Belt. DME order-to-cash veteran.
Senior leadership across operations, IT, HR, coding, and security, full bios, photos, and locations on the team page.
The certifications your CFO will ask about.
Healthcare data is not a place to cut corners. Audited by external firms. Available for review under NDA.
Business Associate, full PHI handling, BAA standard with every client. Breach notification protocols, encryption at rest and in transit.
Trust Services Criteria: security, availability, confidentiality. Annual audit, renewed every year by an external firm.
Information security management system. Continuous certification, recertified on schedule.
Council of Autism Service Providers affiliate. ABA-specific billing, credentialing, and authorization expertise.
Want to meet a senior partner directly?
No SDR, no qualifying questionnaire. 30 minutes with a senior partner who can walk through your denial, AR, and credentialing data and tell you exactly where revenue is leaking.