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ASP-RCM Accessibility

Accessibility Statement

Last updated: May 2026. ASP-RCM Solutions is committed to making our website usable for every visitor, regardless of ability or assistive technology.

Our standard

We target conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the W3C. WCAG 2.1 AA is the standard referenced by the ADA, Section 508, and most state and international accessibility laws.

What we do

  • Semantic HTML. proper landmarks, headings, lists, and form labels.
  • Keyboard navigation across every page, with visible focus states.
  • Color contrast checked against WCAG 4.5:1 (text) and 3:1 (UI) ratios.
  • Alternative text on informational images. Decorative images marked as such.
  • Captions or transcripts on video content where present.
  • No autoplaying audio. No motion that can't be paused.
  • Forms with descriptive labels, error messages, and ARIA where native HTML is insufficient.
  • Compatibility tested against current versions of NVDA, JAWS, VoiceOver, and TalkBack.

Where we still have work to do

We're being honest: a few areas of the site are still being remediated.

  • Some legacy PDFs in /resources have not yet been re-tagged for screen readers. We will provide an accessible alternative on request while we work through the backlog.
  • The interactive denial-audit tool is being audited for AA conformance. Expected completion: Q3 2026.

Need an accommodation?

If you encounter any barrier, or need information from this site delivered in another format (large print, plain text, audio, an accessible PDF), tell us and we'll deliver it within 2 business days:

Tell us the page or PDF you were trying to use, the assistive technology you're using, and what happened. We treat accessibility complaints as priority tickets, not feedback forms.

How we test

Automated scans (axe-core, Lighthouse) on every release, plus quarterly manual audits with screen readers across Windows, macOS, iOS, and Android. Findings get tracked the same way as security issues. owned, dated, and closed.

Formal complaints

If you believe we've failed to meet our accessibility commitments and our direct response hasn't resolved your concern, you can file a complaint with the U.S. Department of Justice under Title III of the ADA at civilrights.justice.gov.