Comprehensive End-to-End Revenue Cycle Management Services Medical Coding, Billing, Payment Reconciliation and Accounts Receivable services
Patient Intake/Scheduling
Practice Management leaders report their biggest challenges with appointments are no-shows and appointment availability
Scheduling Patients challenges are a clinic-wide concern, affecting every administrative staff member, especially with long waiting list, verification of benefits with accurate out of pocket information and any prior authorization mandates.
The most important factor for efficient scheduling patients begins with analyzing the needs of the patient intake process, ASP-RCM process on patient intake & appointment scheduling services
- Scheduling patient appointments using the Practice EMR management system helps in a seamless pre-registration process
- Ensuring that the capturing patient’s demographics for Verification of Benefits and any mandate authorization requirements
- Review Clinic’s EMR and update the schedule based on the Provider availability
- Establish seamless governance with Providers and patients through the broadcast messaging system
- Appraising patients on any changes on their schedule and receiving confirmation
- Sending automated reminders on their schedules to the Physicians and patient
Key components that ASP-RCM leverage for an efficient scheduling listed below
- Leveraging the use of appointment scheduling process and tool
- Execute and implement an appointment reminder system to reduce the no shows
- Establish a patient waiting list to fill no-shows or cancellations by sending mass text messages to patients
- Use broadcast messages for any unavoidable circumstances, to saves your staff time on calls to update your patient on potential delays and possible rescheduling.
- Analyze data to spot anomalies, trends, and prospects to identify gaps that might impact blocks and workflow issues in your scheduling process
- Leverage a referral appointments tool, which automatically sends a message to the referred patients about their schedule, which saves your staff time instead of phone call