ASP-RCM Implementation. From kickoff to written SLA in 90 days.
Most RCM implementations slip because nobody is accountable. Ours don’t, because a senior partner owns the rollout end-to-end. Discovery in week 1. Integrations in week 4. Parallel run in week 8. Live with a written SLA at day 90. No junior PM. No status-meeting theater.
The implementation playbook, in writing.
Same playbook every time. Adapted to your stack, but the structure is fixed.
Senior partner accountable
A named operator owns the project from kickoff to go-live. Not a project coordinator. Not a CSM. The same person who will run your account.
Week-by-week plan
Day 1, you get a 13-week Gantt with named owners on every line. Slippage is visible. We don’t hide it.
Parallel run, not big-bang
Weeks 6–9, ASP-RCM runs in parallel to your existing process. Daily variance reports. Cutover only when variance is < 1%.
Data migration
Historical AR, denials, and remit data migrated and reconciled. We don’t start a clean slate. we start with your numbers.
Training
Front-desk, billing, and finance teams trained in their own EHR/PM context. Recordings retained for new hires.
Written go-live SLA
Day 90, you get a written service-level agreement: clean-claim rate, denial-recovery rate, AR > 90 target, response time. Quarterly scorecard against it.
On-time delivery, by the numbers.
Five phases. Each one has a deliverable.
Skipped phases are why most implementations slip.
Weeks 1–2: Discovery
Stack inventory. Pain-point interviews. Baseline metrics captured. Kickoff signed.
Weeks 3–5: Integration
EHR, clearinghouse, payer portal connectors live in sandbox. Data feeds tested.
Weeks 6–9: Parallel run
ASP-RCM runs alongside your current process. Variance < 1% required to proceed.
Weeks 10–12: Cutover
Old process decommissioned. ASP-RCM is primary. Daily standups for 2 weeks post-go-live.
Day 90: Written SLA
Service-level agreement signed. Quarterly scorecard schedule set. Senior partner stays on the account.
Pairs well with.
Each piece of the platform reinforces the next. Worth reading together.
Ready to put Implementation in front of your CIO?
We’ll walk your team through the platform live, answer the hard questions, and leave you with documentation your security and engineering teams can actually evaluate.