Collaborative Care Model
Primary care keeps the patient. A behavioral health care manager runs the caseload. A psychiatric consultant advises through a registry.
Short answer: you match the code to the care model, not the diagnosis. Collaborative Care bills a psychiatric consult team. General BHI bills lighter care management. The new digital mental health treatment codes bill an FDA-cleared device. Same depressed patient can qualify for any of the three, and for a given month CMS lets you bill only one care-management track. Here is the matrix that tells them apart.
Read the caption first. The care model you can actually staff decides the column. Then the code and the monthly time floor follow.
Primary care keeps the patient. A behavioral health care manager runs the caseload. A psychiatric consultant advises through a registry.
One billing practitioner directs clinical staff who assess, plan, and monitor. No dedicated psychiatric consultant required.
An FDA-cleared digital mental health device, ordered inside an existing treatment plan, plus the clinician time to manage it.
This is the sheet to hand a coder. Every row is a place a denial hides.
| Attribute | Collaborative Care (CoCM) | General BHI | Digital MH Treatment (DMHT) |
|---|---|---|---|
| Anchor codes | 99492, 99493, 99494 (add-on), G2214 | 99484 | G0552, G0553, G0554 (add-on) |
| Time to bill | 99492: 70 min month 1 · 99493: 60 min later months · 99494: +30 min · G2214: 30 min initial or subsequent | 20 min clinical staff time per calendar month | G0552: onboarding encounter · G0553: first 20 min/mo · G0554: each add-on 20 min/mo |
| Psychiatric consultant required | Yes, dedicated | No | No |
| Registry / caseload tracking | Required | Recommended, not the billing trigger | Device data review, not a caseload registry |
| Device required | No | No | Yes, FDA-cleared |
| Billing period | Per calendar month | Per calendar month | Onboarding once; management per calendar month |
| Patient consent on file | Yes | Yes | Yes |
| Same-month conflict | Not with 99484 for the same patient | Not with CoCM for the same patient | Distinct device track; never double-count the same minutes |
The single rule under all of it: a minute of clinical staff time is counted once. Pick the track, then protect the time log.
General BHI and Collaborative Care are two answers to the same question for the same patient in the same calendar month. Choose the one that matches the care actually delivered. Billing both invites a takeback.
DMHT management is device-review time. It is a separate service from care-management time, but the same clinical minute may never be reported under two codes. Keep device-management minutes on their own log.
These are the only true stackers here. 99494 extends a CoCM month in 30-minute blocks. G0554 extends DMHT management in 20-minute blocks. Report each only after the base code's floor is met.
A dedicated psychiatric consultant advising a care manager through a registry is the CoCM signature. If yes and the time floor is met, you are in the 99492 / 99493 / 99494 (or G2214) lane.
Yes → Collaborative CareA billing practitioner directing clinical staff through assessment, care planning, and monitoring, with 20 minutes logged, is general BHI. One code, 99484, per month.
Yes → General BHIIf the patient was furnished a cleared digital mental health device inside an active treatment plan, onboard with G0552 and manage with G0553 / G0554, kept separate from any care-management time.
Yes → DMHT codesThe gap we see across behavioral health practices is not code selection, it is the monthly proof: the time log that hits the floor, the consultant note, the device order, the consent on file. Our behavioral health billing services build that capture into your workflow, then run the claim and work the denial when a payer questions the track. You keep the clinical model. We make it bill clean, month after month.
This page summarizes 2026 CMS coding structure for planning purposes and is not coding, legal, or reimbursement advice. Confirm current descriptors, time thresholds, supervision rules, and payer policies against the CMS CY2026 Physician Fee Schedule final rule and your contracts before billing. Payer coverage of CoCM, BHI, and DMHT services varies.
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