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- All
- AR Callers
- Provider Credentialing
- Outpatient Coder
- Coding
- Observation Coder
- Billing Executive
- Physician Billing
- Physician/Hospital Billing
- Business Development
- Hospital Billing
AR Calling
Requirements
4
Experience
2 Years
Process
Physician Billing
Job Description
Job Categories
Physician Billing
Job Type
Full Time
Job Location
Chennai
Requirements
· Candidate with experience in therapy / profession billing experience.
· Contact insurance companies, patients, and healthcare providers to follow up on outstanding medical claims
· Identify and resolve issues with unpaid or denied claims
· Ensure timely payment of claims by appealing denials and correcting any errors
Review and analyse insurance remittance advice to ensure accurate reimbursement
· Maintain accurate and up-to-date records of all communication and actions taken
· Collaborate with internal departments to resolve billing discrepancies and coding issues
· Provide excellent customer service by effectively addressing inquiries and concerns
· Stay updated on industry trends and changes in insurance regulations
Application
Patient Calling
Requirements
1
Experience
2 Years
Process
AR Callers
Job Description
Job Categories
AR Callers
Job Type
Full Time
Job Location
Chennai
Requirements
Making outbound calls to patients regarding outstanding balances, payment plans, and follow-up on claims.
· Addressing patient inquiries and concerns.
· Handling inbound calls from patients and insurance companies
· Providing clear and concise communication to patients regarding their financial responsibilities
· Ensuring a positive patient experience by addressing their concerns and questions professionally.
· Maintaining accurate records of all patient contacts, calls, and actions taken.
· Ensuring compliance with HIPAA and other regulations related to patient data
Application
Team Lead - Quality Analyst
Requirements
1
Experience
6
Process
Physician/Hospital Billing
Job Description
Job Categories
Physician/Hospital Billing
Job Type
Full Time
Job Location
Chennai
Requirements
- Identify top critical error in the process, create case study for each error & no. of touches and present it to the stakeholders.
- Derive Action plan to reduce the error rate in the process.
- Expert in Hospital & Physician AR process. Should be doing Super audits.
- Develop Process / audit checklist - Create audit parameters for each process / team. Identify fatal & non-fatal errors.
- SOP - Involve QAs & Ops leads in creating the SOPs for the process.
- RCA - Identify Root cause & action plan for internal & external errors / issues.
- Training - Monitor the effectiveness of training (Internal & OJT). Identify frequent errors and provide input for training.
- Huddle - Participate in team huddle & meetings
- Knowledge agreement analysis - Conduct calibration sessions. Analyze gaps and take corrective action.
- Continuous Quality improvement program - Discuss the project / client-based errors / issues in the forum.
- Emails & client meetings - Respond to all Ops emails and act on the issues. Participate in customer calls.
Application
Business Development Executive
Requirements
2
Experience
3
Process
Business Development
Job Description
Job Categories
Business Development
Job Type
Full Time
Job Location
Chennai
Requirements
- Prospect and generate new leads for our RCM services through cold calling, targeted outreach (phone, email, LinkedIn) and research.
- Conduct research to understand prospective clients’ business needs, challenges and pain-points so you can present tailored RCM solutions (billing, claims, denial management, etc) that meet those needs.
- Follow up and engage leads through the sales funnel: discovery, qualification, proposal, negotiation, closure.
- Consistently achieve or exceed assigned sales targets (monthly/quarterly) and drive revenue growth for the RCM business.
- Maintain accurate records of all sales activities, interactions, outcomes and pipeline status in our CRM platform (Zoho CRM). Track and update leads, opportunities, follow-ups, proposals and closures.
- Prepare and deliver client presentations, proposals and quotations aligned with the client’s requirements and company offerings.
- Collaborate with internal teams (Operations, Service Delivery, Marketing) to ensure smooth transition of new clients, hand-off from sales to service and alignment on client expectations.
- Provide feedback and market intelligence on client needs, competitor offerings and emerging trends in RCM services to help refine service offerings and sales strategies.
- Regularly report sales performance, pipeline status, forecast and business outcomes to the Sales Manager and senior leadership.
Application
AVP - Coding
Requirements
1
Experience
18
Process
Coding
Job Description
Job Categories
Coding
Job Type
Full Time
Job Location
Chennai
Requirements
- Provide strategic leadership and operational oversight of all medical coding functions across multiple clients and specialties.
- Act as a key point of contact for clients, ensuring their expectations are met and relationships are nurtured through proactive, transparent communication.
- Collaborate with business development and account management teams to support client onboarding, retention, and expansion opportunities.
- Lead regular client meetings and performance reviews; translate technical coding metrics into business value for clients.
- Maintain full compliance with ICD-10, CPT, HCPCS, CMS, and payer-specific guidelines.
- Drive coding quality, accuracy, and productivity through training programs, audits, and performance monitoring.
- Develop and implement standardized coding policies, processes, and best practices.
- Recruit, mentor, and manage a high-performing team of certified coders and coding leaders.
- Oversee and respond to internal and external audits, including payer and regulatory audits.
- Partner with IT and compliance to support system improvements and automation opportunities.
Application
Assistant Manager - Billing
Requirements
1
Experience
7
Process
Hospital Billing
Job Description
Job Categories
Hospital Billing
Job Type
Full Time
Job Location
Chennai
Requirements
- Manage the end-to-end RCM lifecycle, including charge entry, billing/rejection management, payment posting, AR follow-up, and denial resolution.
- Oversee daily hospital billing operations, ensuring efficient workflows and proper resource allocation.
- Develop, implement, and enforce policies and procedures to enhance operational efficiency.
- Ensure compliance with healthcare regulations, accreditation standards, and safety protocols.
- Monitor and analyze KPIs and other RCM metrics to evaluate performance and identify improvement opportunities.
- Conduct root cause analysis for denials and provide actionable insights to optimize revenue and minimize errors.
- Maintain strong knowledge of payer guidelines, including Medicare, Medicaid, and Commercial insurance.
- Prepare reports on RCM process outcomes and performance trends for senior management.
Application
Assistant Manager - Credentialing
Requirements
1
Experience
6
Process
Provider Credentialing
Job Description
Job Categories
Provider Credentialing
Job Type
Full Time
Job Location
Chennai
Requirements
· Manage a team of 6 – 8 and a span of 40 clients for credentialing services.
· Ensure work allocation and productivity trackers are maintained accurately and reported to leadership team in a timely manner.
· Preparing decks, reports and data for both internal and external stake holders
· Conduct audits of credentialing files, applications, and processes to ensure compliance with internal standards and regulatory requirements.
· Ability to perform in-depth research to determine the correct action needed.
· Identify and address any deficiencies in a timely manner.
· Maintain up to date records and log(s) on quality performance.
Work with the leadership team to coach and mentor the credentialing team
· Review and validate SOPs/ process documents
Application
Quality Analyst - HCC
Requirements
8
Experience
6
Process
Coding
Job Description
Job Categories
Coding
Job Type
Full Time
Job Location
Chennai
Requirements
- Identify top critical error in the process, create case study for each error & no. of touches and present it to the stakeholders.
- Derive Action plan to reduce the error rate in the process.
- Expert in Hospital & Physician AR process. Should be doing Super audits.
- Develop Process / audit checklist - Create audit parameters for each process / team. Identify fatal & non-fatal errors.
- SOP - Involve QAs & Ops leads in creating the SOPs for the process.
- RCA - Identify Root cause & action plan for internal & external errors / issues.
- Training - Monitor the effectiveness of training (Internal & OJT). Identify frequent errors and provide input for training.
- Huddle - Participate in team huddle & meetings
- Knowledge agreement analysis - Conduct calibration sessions. Analyze gaps and take corrective action.
- Continuous Quality improvement program - Discuss the project / client-based errors / issues in the forum.
- Emails & client meetings - Respond to all Ops emails and act on the issues. Participate in customer calls.
Application
AGM - Coding
Requirements
1
Experience
13
Process
Coding
Job Description
Job Categories
Coding
Job Type
Full Time
Job Location
Chennai
Requirements
Monitor project performance, track key metrics, and provide regular updates to senior leadership
- Monitor project performance, track key metrics, and provide regular updates to senior leadership.
- Address client escalations, perform root cause analysis, and implement effective corrective actions.
- Ensure high accuracy in coding transactions and compliance with billing regulations.
- Collaborate with cross-functional and support teams to enable seamless operations.
- Foster a culture of engagement, accountability, and high performance across coding teams.
- Identify and implement process improvement initiatives, including automation and RPA solutions where applicable.
- Maintain strong client relationships through proactive communication and prompt issue resolution.
- Experience: Minimum 13 years in Healthcare Operations, including at least 5 years in HCC coding leadership.
- Certification: Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) is mandatory.
- Proven experience managing large, diverse teams and driving operational excellence.
- Strong knowledge of HCC coding guidelines, compliance standards, and healthcare regulations.
- Excellent communication, interpersonal, and stakeholder management skills.
- Demonstrated ability to drive process improvements and enhance team productivity.
