CAQH and NCQA, side by side. Both cycles satisfied at once.
Here is the short answer. NCQA and CAQH are not two versions of the same rule, they are two clocks running at different speeds. NCQA re-credentials every 36 months. CAQH wants a fresh attestation every 120 days. Credential OS treats one provider record as the source of truth and feeds both clocks from it, so you stop re-typing the same roster into every payer form.
Same provider. Same data. Two very different deadlines.
Most lapses do not come from bad data. They come from watching the wrong clock. A provider can be perfectly re-credentialed with a health plan and still fall out of network because a CAQH attestation quietly expired at day 121.
~9×
Peel the two stacks apart, then reconcile them.
Hover a stack to fan the layers. NCQA governs the depth of verification. CAQH governs the freshness of the self-reported profile that payers pull from. Different jobs, one record underneath.
Re-credentialing requires
depth · proof · committee sign-off
Primary source verification
120 / 90 day windowLicense, DEA, board status and sanctions verified at the source. The July 2025 update tightened the PSV window to 120 days for Credentialing Accreditation and 90 days for Credentialing Certification.
Ongoing monitoring
monthlyMonthly license-expiration tracking and monthly exclusion checks against OIG, SAM.gov and the applicable state boards, each logged with a timestamp, escalated to peer review when something hits.
Recredentialing every 36 months
from approval dateExactly 36 months from the last committee approval, not approximately. Miss it and the practitioner is no longer credentialed regardless of CAQH status.
Credentialing committee record
auditableA documented decision trail an auditor can follow. NCQA reviewers want proper timestamped logs, not spreadsheets rebuilt after the fact.
Attestation refresh requires
freshness · completeness · access
Re-attest every 120 days
30 / 14 / 3 remindersLog in, confirm the profile is current, attest. The portal emails reminders at 30, 14 and 3 days out. If nothing changed it is a five-minute confirmation, but the clock does not forgive a miss.
Complete, payer-ready profile
self-reportedPractice locations, hospital affiliations, malpractice coverage and documents kept current so every authorized health plan pulls clean data instead of chasing you for a form.
Payer authorization & access
roster-drivenEach plan must be authorized to view the profile. This is the layer that silently breaks when a provider joins a new panel and no one flips access on.
Now the CAQH Provider Data Portal
2026 rebrandFormerly CAQH ProView, moved under the DataSpring brand in 2026. Same URL, same logins, same 120-day rule. The name changed, the cadence did not.
One record in the middle, feeding both clocks.
The teams that stay compliant stopped maintaining a CAQH list and an NCQA list and a spreadsheet per payer. They maintain one provider record and let the system fan it out.
NCQA obligations in
- 36-month recredential dates
- PSV window countdown (120 / 90 day)
- Monthly OIG / SAM.gov / board sweep
- Committee-ready file
One provider record. Every date, document and status stored once, versioned, and mapped to the standard that needs it.
CAQH obligations in
- 120-day attestation countdown
- Profile completeness checks
- Per-payer access authorization
- Document expiry watch
Change a license number once and both clocks update. The attestation refreshes, the NCQA file re-verifies, and no one re-keys the same value into a ninth payer portal.
Nine attestation windows inside one recredential.
One deep re-verification with a committee decision at the end. The tick marks the 90-to-120-day head start NCQA expects.
Each band is a 120-day window. Every boundary is an attestation that, if missed, can drop the provider from payer directories long before the NCQA date arrives.
What NCQA requires vs what CAQH refreshes.
| Dimension | NCQA re-credentialing | CAQH attestation |
|---|---|---|
| Core job | Verify credentials at the source and decide | Keep the self-reported profile current |
| Cadence | Every 36 months from approval | Every 120 days |
| Data origin | Primary sources, verified | Provider self-report, attested |
| Verification window | 120 days (Accreditation) / 90 days (Certification) | Confirmation only, no PSV |
| Ongoing checks | Monthly license & OIG / SAM.gov / board sweeps | Reminders at 30 / 14 / 3 days |
| Failure mode | Practitioner no longer credentialed | Profile goes stale, payers lose access |
| Credential OS role | Countdown, PSV timing, monthly sweeps and an audit-ready file, generated from one record | Attestation reminders and completeness driven from that same record, no re-keying |
Delegated credentialing and the turnaround clock.
Delegated credentialing oversight
When a payer delegates credentialing to your organization or a CVO, that arrangement gets audited. NCQA expects the delegate's certification to actually cover the elements being delegated.
- Confirm the CVO's NCQA certification covers the delegated elements
- Request the current excerpt from their NCQA Report Card, do not assume
- Keep pre-delegation and annual audit files reconstructable on demand
- Map every delegated element back to one record so audits are a report, not a fire drill
Turnaround-time expectations
Payers and several states hold credentialing to turnaround windows, and the enrollment queue behind them is where revenue quietly stalls. The lever is not working harder, it is never restarting from a blank form.
- Start recredentialing 90 to 120 days early, as NCQA intends
- Keep CAQH attested so a payer pull never bounces mid-enrollment
- Track each application's clock so nothing sits unowned
- Feed payer packets from the verified record to cut rework loops
Stop chasing each payer's form. Maintain one record instead.
Credential OS is the credentialing platform behind ASP-RCM Solutions. It holds one verified provider record, runs the NCQA 36-month clock and the CAQH 120-day clock from the same data, and turns audits into a report you can pull rather than a week you dread. That is fewer lapses, faster enrollment, and revenue that is not waiting on a stale attestation.
Related reading
Continuous vs Three-Year: The Cycle NCQA Now Rewards
NCQA still caps recredentialing at 36 months, but continuous monitoring is now what keeps the file clean betwe
Read →Field noteExpirables That Never Lapse: License, DEA and Board With Primary-Source Verification
A standing checklist of every credentialing expirable that must be primary-source verified and re-verified, ma
Read →BriefingNever miss the date that quietly stops your billing.
How Credential OS tracks every provider's PECOS revalidation due date and effective dates so a lapsed Medicare
Read →